After successfully adding your products to the shopping cart, please feel free to click “PROCEED TO CHECKOUT” button in the below to make the payment. You can also contact us directly for an official invoice link to pay via your credit card or PayPal balance.

Yes. Please feel free to pay via your credit cards (Visa, MasterCard, American Express, and Deliver Card) directly or PayPal balance.

We can do both. Please send us the size and the picture you want us to paint.

Yes. We are capable to do bulk orders and have finished some bulk order for our return customers from art gallery, hotel, art retailer, etc. Numbers of professional artists guarantee our high quality and competitive price. Welcome to contact us directly for detailed info.

We guarantee high quality art and service. After checking the photos of the finished art, it will be you to decide shipping out, retouch or full refund. Satisfied or Refund.

For each painting from iArtor.com, we guarantee:

– HighQuality, 100% Hand-Painted
– Global professional artists
– Loyal to the original artworkor customers’ specific requirements in colors, overall feelings, and styles.
– High-resolution photos for online preview before shipping
– Unlimitedand free retouch or 100% refund upon unsatisfactory photo preview
– 60 Days’money-back policy upon receipt of your order
– Professional and responsive customer service. We will do our best to reply within 3 hours.

If you still have any concern, please don’t hesitate to contact us.

The size difference might be around 0.02 inches or 5mm which can be ignored. When you order a painting in 16 x 20 inches, the real size will almost be the same. We usually leave extra 2.5 inches or 6cm white edges for regular framing. If you have special requirement about size and edges, please feel free to tell us in advance.

To make a better artwork, we insist in using high-level materials.

– Eco-Friendly artist-level oil paints, watercolor

– Artist-Level heavy-duty (400gsm) linen canvas, top-level watercolor paper, etc.

100% Hand-Painted Directly by Professional Artists Worldwide
Most of our artists have over 20 years’ painting experience. We work with them directly. Each painting will be assigned to the artist you like. You can also contact us for artist recommendation, and we will send you the one who is specialized in the painting style of your art.

High Quality & Reasonable Price
You can check the quality of the finished art before shipping. You will only receive what you have previewed and approved. Since iArtor.com is an online art store instead of art shops in the cities, we have the ability to guarantee a very competitive price which is affordable to regular art lovers.

Custom Sizes, Small, Medium or Large
We can paint in any size. If you want a large painting, we would love to help you. Our artists have painted lots of paintings over 80 inches or 200cm.

Reproduce Any Painting & Customize Painting from Any Photo
Whatever size, whatever painting, and whatever requirements, just tell us. We will paint for you.

High-Resolution Photos for Online Preview
We will send you the high-resolution photos of the finished art to you for online preview as soon as it’s done. It will be you to decide next step: shipping out, retouch or refund.

Zero Risk & 60 Days’ Money Back Guarantee
iArtor.com offers free digital photos of the finished art for your approval before shipping. Moreover, we offer 60 days’ money back upon receipt. If you are happy with the painting, you will receive the painting safe and sound. If you are not happy with the painting, we will make full refund. To you, it’s risk-free.

It usually takes about 15 days. But for big-sized artworks or complex artworks, the turnaround might be longer. If you are hurry to get it as a gift or for a special day, please tell us in advance.

Yes. For hand-painted artworks, the brushstrokes are quite obvious, and this is the top difference from digital prints. You can also check the details easily from our preview photos or the real painting.

Thanks to our professional artists. Each piece of artwork will be as close to the original in painting technique, colors and details.

Yes. We offer high-resolution photos of each artwork for online preview by default. You will only receive what you have previewed and approved. Satisfied or Refund.

Please note that the real hand-painted art will always look better than it in photos.

If you only buy the painting, we will roll it in a solid tube for shipping. If you buy a painting with gallery wrap or a framed painting, we will pack it in a solid wooden box. All these are professional ways for packing art products.

We support almost all countries via Express.

If you are not sure about shipping to your location, please feel free to contact us. 

All artworks will be delivered by the biggest express companies in the world, such as EMS, DHL, and FedEx. Each package will be shipped out as soon as you approve it. Our Packing Department will choose the best way to deliver after checking the shipping address, the dimension and the weight. Don’t worry about the shipping fee. We offer free shipping.

Zero. We offer free shipping worldwide, so you have no need to worry about the shipping cost. But it doesn’t include customs and taxes. According to our years’ experience, 96% of of our packages have no customs or taxes. You might be required to pay customs and taxes to get your package while it depends on your local customs office.

Yes. We will update you the track info as soon as we get it from the express company.

If you are in a hurry to get the painting, please tell us in advance and we will try our best to meet your demand.

Yes. In case of the package lost or damaged during delivery procedure, we will compensate you and confirm with you the solution you prefer, e.g. refund or redo.